For an unforgettable holiday, we suggest you to read carefully the information listed in this page.

Booking Guarantee
In order to complete a binding booking, we ask you a deposit of 30% of the holiday´s total value.
The deposit can be paid with credit card (using a dedicated module on our web-page) or with bank transfer. Bank account details:

Cassa Rurale Alta Pusteria, filiale di Sesto/Moso
IBAN: IT 29 I 08020 58910 000300031003

Cancellation Policy
You can cancel your booking within 31 days before check-in date with a written declaration; in this case, you do not have to pay any fee.
If you cancel your reservation between 30 and 4 days before the check- in date, you will have to pay 30% of the overall holiday.
If you cancel your reservation the last 3 days before check-in date, you will be charged with 100% of the holiday period (from check-in to check- out date).
In case of no-shows ("no show") or early departure, the fee is due in full for the entire booking period.
If not all booked beds are occupied or canceled, the percentage only refers to the agreed price for unoccupied or canceled beds.

Regulation for domestic animals
Dogs and other domestic animals are admitted (for a fee) in: camping, rooms, apartments and Dolomiten Lodges; they are not admitted in the tree houses.
We reserve the right to apply an additional cost for final cleaning. We remind to bring a bedcover and a pet bet.

Visitor's Tax
The visitors's tax needs to be added to the indicated prices (per person, per night, starting from 14 years).
This tax will be paid at the check- out and is registered in the bill with a separate invoice.

Travel Insurance

We suggest to stipulate a travel insurance in order to be protected in case of cancellation of your reservation. Thanks to this particular insurance, your booking is safe.
You can easily calculate and reserve your personalized insurance:


On demand, we can manage the practice of stipulation for you.

Check-in/ Check-out

Caravan Park Sexten: the arrival day, the pitch is available starting from 12 a.m. . It is possible to check-in until 9 p.m..
The day of departure we kindly ask you to leave the pitch within 11 a.m., and the apartments within 10 a.m.; if you leave after that time, we will count the entire day.

Mountain Resort Patzenfeld: the day of check-in, the room, suite, apartment or Dolomiten Lodge are available from 3 p.m.;
the day of departure we kindly ask you to leave the room, suite, apartment or Dolomiten Lodge within 10 a.m.
The Reception is open from 8.00 a.m. to 9.00 p.m.


Cash payment are accepted until €2,999,00. We accept VISA, MasterCard and Bancomat.

All prices are inclusive of VAT and are intended for one day, except where differently written. All prices and dates are subjected to eventual errors and modification.