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Information and booking conditions

In order to complete a binding booking, we ask you a deposit of 30% (100% for tree houses) of the holiday´s total value.
The deposit can be paid with credit card (using a dedicated module on our web-page) or with bank transfer. Bank account details:

Cassa Rurale Alta Pusteria, filiale di Sesto/Moso
IBAN: IT 29 I 08020 58910 000300031003
SWIFT: RZSBIT21109

According to the Decree Law No. 34 of 19.05.2020 and Provincial Law no. 4 of 08.05.2020, the customer accepts the following conditions, for himself and for the people with whom he shares the stay, who have to be personally informed, by confirming his holiday at Caravan Park Sexten by consent in writing or by paying the deposit for the vacation.

In case of cancellation due to Covid-19 contagion, please refer to the general terms and conditions on the website www.caravanparksexten.it.
The customer consents to the possibility of being subjected to temperature measurement at check-in and at any other time during the stay.
The customer declares that he or she is informed that he or she cannot be accepted in the facility if his or her fever exceeds 37.5° or if he or she has symptoms of Covid-19 at check in.
The customer declares to be informed that he or she must voluntarily place himself or herself in quarantine at the place indicated by the facility in the presence of fever exceeding 37.5° or Covid-19 symptoms, until the competent authority makes other arrangements.
The customer declares that he has also informed the other people with whom he shares his stay of the provisions of the previous points.

You can cancel your booking within 7 days before check-in date with a written declaration; in this case, you do not have to pay any fee.
In the case of cancellation off less than 7 days before the day of arrival, 30% of the agreed price will be charged.
In case early departure, the fee is due in full for the entire booking period.

You can cancel your booking within 31 days before check-in date with a written declaration; in this case, you do not have to pay any fee.
If you cancel your reservation between 30 and 4 days before the check- in date, you will have to pay 30% of the overall holiday.
If you cancel your reservation the last 3 days before check-in date, you will be charged with 100% of the holiday period (from check-in to check- out date).
In case of no-shows ("no show") or early departure, the fee is due in full for the entire booking period.
If not all booked beds are occupied or canceled, the percentage only refers to the agreed price for unoccupied or canceled beds.

You can cancel your booking within 31 days before check-in date with a written declaration; in this case, you do not have to pay any fee.
If you cancel your reservation between 30 and 11 days before the check- in date, you will have to pay 30% of the overall holiday.
If you cancel your reservation the last 10 days before check-in date, you will be charged with 100% of the holiday period (from check-in to check- out date).
In case of no-shows ("no show") or early departure, the fee is due in full for the entire booking period.
If not all booked beds are occupied or canceled, the percentage only refers to the agreed price for unoccupied or canceled beds.

1. Is it possible to travel to Italy from abroad?
Yes! All information can be found here

2. Italy is accepting "EU Digital COVID certificates" (EUDCC) from 21 June 2021.
All Information can be found here

3. Do I need the "EU Digital COVID certificates" (EUDCC) to go in a hotel/camping?
From 06.12.2021 the "EU Digital COVID certificates" is compulsory in hotels/campsites. Inside, you need the "EU Digital COVID certificates" to go to the restaurant or to the swimming pools, gyms and wellness centres.

4. Is the quarantine in Italy necessary for people arriving from abroad?
After 15.05.2021 there is no quarantine in Italy for people arriving from abroad. All information can be found here

5. Is a negative test required in order to enter Italy from abroad?
Yes! In order to enter Italy from abroad, you must have an antigenic swab (rapid test) or a negative molecular swab no older than 48 hours. This is not applied to those who have EU Digital COVID Certificate or to children under 6 years.

6. Is quarantine / EU Digital COVID Certificate required when returning from a trip to Italy?
When returning from Italy to the country of permanent residence, guests must also observe the entry regulations applicable in their respective country of permanent residence.
Discover more

7. Where can I book the rapid antigen test in Val Pusteria?
The rapid antigen test can be booked using the "ApoFarmBZ" app.

8. Is it possible to travel through Italy?
Yes! All information can be found here

9. Which are the restrictions in South Tyrol?
All current restrictions can be found here

10. Do I need the EU Digital COVID Certificate to enter the wellness centre?
From 06.08.2021 guests with a camping / hotel reservation and external guests (without a camping / hotel reservation) must have the EU Digital COVID Certificate to access the swimming pools, saunas, gym and beauty area.

11. Do I need the EU Digital COVID Certificate to enter the restaurant?
From 06.08.2021 guests with a camping / hotel reservation and external guests (without a camping / hotel reservation) must have the EU Digital COVID Certificate to eat at the table in the indoor dining rooms.

12. Must children have the EU Digital COVID Certificate?
Yes, children from 12 years must have the EU Digital COVID Certificate.

13. Is one dose of vaccine enough to get the EU Digital COVID Certificate?
Yes! The certificate of the first dose of vaccine is equivalent to the EU Digital COVID Certificate. 15 days must have passed since the first dose.

14. Can I book a Day Spa?
You can book a Day Spa from 01.06.2021 with the EU Digital COVID Certificate

Last update: 25.11.2021

Dogs and other pets are admitted (for a fee) in: camping, rooms, apartments and Dolomiten Lodges. Maximum pets admitted per unit: 2. They are not admitted in the tree houses and in the Yakima tents.
We reserve the right to apply an additional cost for final cleaning. We remind to bring a bedcover and a pet bet.

The visitors's tax needs to be added to the indicated prices (per person, per night, starting from 14 years).
This tax will be paid at the check- out and is registered in the bill with a separate invoice.

We suggest to stipulate a travel insurance in order to be protected in case of cancellation of your reservation. Thanks to this particular insurance, your booking is safe. On demand, we can manage the practice of stipulation for you.

Check premiums and book your insurance at the following link:

Download information

Covid-19 is insured cancellation reason

Caravan Park Sexten:
The arrival day, the pitch is available starting from 12 am. It is possible to check-in until 9 pm.
The day of departure we kindly ask you to leave the pitch within 11 am, and the apartments within 10 am; if you leave after that time, we will count the entire day.

Mountain Resort Patzenfeld:
Rooms, suites, apartments, chalets, treehouses, and lodges are available from 3:00 p.m. on the day of arrival.
The day of departure we kindly ask you to leave the room, suite, apartment or Dolomiten Lodge within 10 a.m.
The Reception is open from 8 am to 9 pm.

Cash payment are accepted until € 1,999.00. We accept VISA, MasterCard and Bancomat.

All prices are inclusive of VAT and are intended for one day, except where differently written. All prices and dates are subjected to eventual errors and modification.

Caravan Park Sexten - Via San Giuseppe, 54, I-39030 Sesto / Moso - Alta Pusteria - Dolomites - South Tyrol

+39 0474 710444

info@caravanparksexten.it